Jon came to my home and took measurements and then we looked over some boards. He was very professional and helpful in my choosing the right colors and type. Martin called me to set up an appointment and after that touched base with me via phone and email. The team arrived to my house and moved my furniture and took out the old carpet. Everyone was very nice, efficient and also respectful of my property. One even found a leak I didn't know I had, under the house. I will definitely use them for any other flooring projects. The flooring looks beautiful.